The runtime is not starting

Please check if your downloaded runtime hasn’t got size “0” Mb

If yes then make sure that:

• Windows
  
  • Make sure you have virtualization enabled – head to the “Windows features” scroll down and allow “Virtual Machine platform”
    
  • Open terminal as administrator and type “wsl” to check whether WSL is installed if not then follow the steps mentioned in output of terminal
    
    Even tho the WSL should be installed automatically after finishing installation of .exe file there can be rare occasions when the WSL is not automatically installed
    
  • Make sure that virtualization is as well enabled in your BIOS – some systems require to allow this option as well, follow the steps of your motherboard manufacturer and search for virtualization option
• Linux
  
  • Make sure that docker is installed properly
    
• Any operating system hosted on virtual machine
  
  • Make sure that virtual machine has option for virtualization checked
    

If you have make sure of all these steps, please delete the 0 size runtime and re-download it, after re-download runtime should show size and you should be able to start runtime.

When I am trying to access localhost I don’t see DataTalk

Please make sure that there is no other service that would use the same HTTP/HTTPS ports as you have specified during installation (Default HTTP: 80 and HTTPS: 443)

When it comes to Windows devices usually there is Windows IIS (Internet information services) webserver running by default on HTTP port 80, please make sure to either disable this Windows feature according to the Microsoft manual, or install DataTalk on different ports.